Withdrawal, Cancellation and Refunds

Under the Distance Contracts Regulation the withdrawal period for services is 14 days. Because plans are performed instantly online and the confirmations at checkout accept that the service starts at once, the exception in Article 15 of the regulation applies.

Within 14 days of payment and if you have not used the plan at all (no posts, product writes, campaigns or AI generations), we refund the full price.

If you have used the plan, your request is reviewed taking the remaining time and usage into account, and you are told the outcome in writing. The same rule applies to unspent points in a points pack.

Press "Request refund" on the payment row on your Account page, or write to iletisim@artststudio.com from your registered email. An approved refund is sent to the card you paid with within 14 days; how long it takes to appear depends on your bank.

Cancelling stops the next renewal; the open period is not removed at once. When it ends your account returns to the free plan. How to cancel is on the Subscription and Auto-renewal page.

If the service does not work as stated in the pre-contract information, your rights for defective services under Law No. 6502 (performance again, price reduction, withdrawal from the contract) remain.