Contact
Reach us by email with questions, suggestions or written requests.
Effective: 28 October 2026 · Version 2026-10-28
For all questions and requests: iletisim@artststudio.com
Tell us which app you use (Vitrin, Tezgah or Ads) and the email address on your account so we can help faster. Never send passwords or card numbers by email.
Contact form
You can also send a written request through the contact form in Vitrin.
Seller details
The seller details required by distance-sales rules are on a separate page. Our services are fully digital; there is no shop or office open to visitors.
Frequently asked questions
Many questions are already answered on our FAQ page.
Where to look for what
Plans, prices and what each plan includes: the Plans page. Prices include VAT.
Deleting your account or data: the Account and Data Deletion page explains it step by step; if you cannot access your account, you can send a request by email.
Which data is processed and why, and your cookie choices: the Privacy Policy and the Cookie Policy.
General questions about using the products: the FAQ and the Guide articles.
Ad spend: the budget is paid separately from your Meta or Google ad account and its invoice appears there; Art'st Studio does not collect it.
PlansAccount and data deletionPrivacy PolicyCookie PolicyGuide
What to include when you write
Briefly describe the problem, which page or step it happened on and any error message you saw. A screenshot helps us understand it; make sure no password, card number or other secret is visible in it.
For problems with a connected account (for example Instagram or Google), say which account you were trying to connect.
Art'st Studio staff will never ask you for your password or a one-time verification code.
Company and legal pages
The rules for using the service are in the Terms of Service and how personal data is processed is in the Privacy Policy. For general information about the company and its products, see the About page.